Who We Are

Our website address is http://heritagecareassociates.co.uk. Heritage Care Associates is dedicated to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your data.

Comments

When visitors leave comments on our site, we collect the data provided in the comments form and the visitor’s IP address and browser user agent string to assist in spam detection. An anonymized string created from your email address (hash) may be sent to the Gravatar service to check if you use it. The Gravatar service privacy policy is available here. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images.

We would like to reference Freepik for the images used on the site is gotten from them.

Cookies

If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience, so you don’t have to re-enter your details for future comments. These cookies last for one year.

When you log in, we will set cookies to save your login information and screen preferences. Login cookies last two days, and screen preferences cookies last one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those websites directly. These external sites may collect data about you, use cookies, track your interactions, and monitor your activity, especially if you are logged in.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are stored indefinitely. This helps us recognize and approve follow-up comments automatically. For registered users on our website, we store the personal information they provide in their profile. Users can view, edit, or delete their personal information at any time, except for changing their username. Website administrators can also view and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any information you’ve provided. You can also request that we erase any personal data we hold about you, except data required for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.