1. Introduction These Terms and Conditions govern your use of our services provided by HERITAGE CARE ASSOCIATES LTD. By using our services, you agree to comply with and be bound by these terms.
2. Definitions
- “Service” refers to the domiciliary care services provided by HERITAGE CARE ASSOCIATES LTD.
- “Client” refers to any individual or organization that utilizes our services.
- “Provider” refers to HERITAGE CARE ASSOCIATES LTD.
3. Acceptance of Terms By accessing or using our services, you confirm that you accept these Terms and Conditions and that you agree to comply with them.
4. Services Provided HERITAGE CARE ASSOCIATES LTD offers a variety of domiciliary care services, including but not limited to:
- Personal care assistance
- Medication management
- Meal preparation
- Companionship services
- Respite care
5. Client Responsibilities Clients agree to:
- Provide accurate information about their health and care needs.
- Communicate any changes in care requirements promptly.
- Respect the rights and dignity of caregivers.
6. Payment Terms
- Services will be billed at the rates agreed upon in the service contract.
- Payments are due within 30 days of receiving an invoice.
- Late payments may incur additional charges.
7. Cancellation and Termination
- Clients may cancel services with a minimum notice period of 24 hours.
- HERITAGE CARE ASSOCIATES LTD reserves the right to terminate services if the client fails to comply with these Terms and Conditions.
8. Liability
- HERITAGE CARE ASSOCIATES LTD will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Clients are responsible for any damages caused by their negligence or misconduct.
9. Confidentiality All client information will be kept confidential by applicable data protection laws. We will not disclose personal information to third parties without the client’s consent unless required by law.
10. Amendments HERITAGE CARE ASSOCIATES LTD reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the amended terms.
11. Governing Law These Terms and Conditions shall be governed by and construed by the laws of the United Kingdom.
12. Contact Information For any questions regarding these Terms and Conditions, please contact us at:
HERITAGE CARE ASSOCIATES LTD
38 Woodgrange Road
Forest Gate London
E7 0QH
